The Compounder version 6.1.2.0 is now available for download

PK Software Support has been made aware of an issue of an error that is preventing the software from opening. The Antivirus software Malwarebytes is blocking 2 of our files SKCA32.dll and SKCL.dll. The fix for this is to restore the two files in the Malwarebytes software and add them to the allow list. They are located in C:\Windows\SysWOW64. After this try to open Compounder again. If you continue to have issues with The Compounder opening it will need to be reinstalled. Please reach out to us if you need assistance with this. Thank you for your patience and we apologize for this inconvenience.

PK Software Support has been made aware of an issue with Ohio insurance billing. There is a rejection for "M/I Route of Administration" coming back from the insurance. We are currently working with the insurance to find the cause of this rejection and will provide further updates as we are provided new information. If you are experiencing any of these rejections, please contact support and we will assist the best we can. We are sorry for any inconvenience this may be causing and we are do everything we can to help resolve this issue as soon as possible.

The Compounder is currently experiencing a MediSpan outage. Our Team is working on getting this resolved as quickly as possible. Additional details will be relayed as they are acquired. Sorry for any inconvenience this may cause.

Our E-prescribing vendor, RxLinc, has notified us of a Surescripts network issue that could impact receiving an e-prescription at this time. They are currently working to resolve this issue and will provide updates as they come about. PK Support will also pass along any new details as we receive them on this issue. We apologize for any inconvenience this may cause and we will do anything we can to help resolve this issue as soon as possible.

The Compounder is currently experiencing an EPCS E-prescribing outage. Our Team is working on getting this resolved as quickly as possible. Additional details will be relayed as they are acquired. Sorry for any inconvenience this may cause.

The Compounder is currently experiencing a MediSpan outage. Our Team is working on getting this resolved as quickly as possible. Additional details will be relayed as they are acquired. Sorry for any inconvenience this may cause.

The Compounder is currently experiencing a MediSpan outage. Our Team is working on getting this resolved as quickly as possible. Additional details will be relayed as they are acquired. Sorry for any inconvenience this may cause.

Earlier today the PK Software Support team discovered an error that is affecting some of our Compounder users. This error would display a message that the user did not have any active support and could not use the function they were trying to access. If you received this message, please contact PK Software support via phone at 800-331-2498 or by email to pksupport@pccarx.com for the fix to be applied to remove this error message. We apologize for any inconvenience this may have causes anyone.

Version 6.1.1.4 is now available.