How to contact us
Access the Customer Portal
Live Support with PCCA
System requirements: As of July 1, 2015
What is Recommended:
Our detailed help file also contains other items that may be recommended.
Notes On 64 Bit Operating Systems (OS):
You need to make sure that you have all hardware drivers when you use a 64 bit
operating system. Many drivers for 32 will not work for 64 bit OS.
Many applications will still not work on Vista 64. Make sure that you and/or your IT
staff are aware of this before you upgrade your computers.
User Account Control: This may need to be turned to low or turned off to access
some printers on the network.
Remote Desktop/Virtual Machines/Terminal Services:
The Compounder does work for remote desktop/terminal services and/or virtual
machines. However these technologies must be supported at the pharmacy
level by a knowledgeable IT staff.
What Is NOT Recommended:
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PK Software, Inc. - A PCCA Company
9901 South Wilcrest Drive - Houston, TX 77099 - 1-800-331-2498